Mike Huffaker is Chief Revenue Officer at Planet DDS, a cloud-based AI platform for dental practice management and imaging, built for groups operating at scale. Mike is also the host of The Dental Economist Show.
In this episode, Mike explains why dental groups are standardizing on a single tech stack, how more dental providers are submitting medical claims, and why gaps in payer eligibility data still force practices to call payers for cost estimates. He also explains why dental claims still go out in end-of-day batches.
00:00 Introduction
00:24 What does Planet DDS do?
01:37 What are dental groups switching from?
04:32 What makes software built for multi-location groups?
06:40 What happens when a DSO acquires a practice?
11:44 How did DSO consolidation change dental software?
18:58 What do dental groups integrate with?
22:39 Why do dental providers need to submit medical claims?
26:50 How different are medical claims from dental claims?
33:54 Why does every health tech company end up in RCM?
39:01 Why is it so hard to estimate dental costs across payers?
45:00 Do payers benefit from billing friction?
50:21 What's one thing Mike would change about dental RCM?
Learn more about Planet DDS: https://www.planetdds.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/huffaker/
Check out Mike's podcast, The Dental Economist Show: https://www.youtube.com/playlist?list=PL8sPE8UqEy5i-ReuTOqL_BFzw0VAOucuT
In this episode, Mike explains why dental groups are standardizing on a single tech stack, how more dental providers are submitting medical claims, and why gaps in payer eligibility data still force practices to call payers for cost estimates. He also explains why dental claims still go out in end-of-day batches.
00:00 Introduction
00:24 What does Planet DDS do?
01:37 What are dental groups switching from?
04:32 What makes software built for multi-location groups?
06:40 What happens when a DSO acquires a practice?
11:44 How did DSO consolidation change dental software?
18:58 What do dental groups integrate with?
22:39 Why do dental providers need to submit medical claims?
26:50 How different are medical claims from dental claims?
33:54 Why does every health tech company end up in RCM?
39:01 Why is it so hard to estimate dental costs across payers?
45:00 Do payers benefit from billing friction?
50:21 What's one thing Mike would change about dental RCM?
Learn more about Planet DDS: https://www.planetdds.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/huffaker/
Check out Mike's podcast, The Dental Economist Show: https://www.youtube.com/playlist?list=PL8sPE8UqEy5i-ReuTOqL_BFzw0VAOucuT